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International Patients

The Clínica Universidad de Navarra treats thousands of patients from more than 50 countries each year.

If you live outside of Spain and you wish to be seen at the Clínica Universidad de Navarra, the personnel that deal with international patients in the External Relations Area will assign a contact person to you who will assist you in all that needs to be done so that you can see a specialist.

Imagen del icono de la consulta de Segunda Opinión. Clínica Universidad de Navarra

Do you need help?

We help to clear up any questions you might have.

What we do for our international patients?

 Pre-arrival assistance

  • Arranging medical documentation.
  • Help in choosing the right specialist.
  • Finding the right appointment to meet the patient's needs.
  • Estimating the cost of medical treatment.
  • Processing authorisations and paperwork with international insurance companies.
  • Support in applying for visa from the Spanish Consulate, if necessary.
entrada-clinica-madrid

 Upon arrival in Madrid

  • In-person interpreter service during consultations (English, French and Arabic).
  • Over-the-phone interpreter service (51 languages, 24-hour service).
  • Assistance in the International Patient Area.
  • Guided assistance to the required Medical. Departments.
  • Special diet adapted to the patient's specificities.
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 Post-appointment assistance

  • Information on the names and brands of medicines in their place of origin.
  • Provide a copy of tests or digital images.
  • Help in follow-up with physician from home country.
  • Help in organising check-ups with physician at the Clinic.
admision-clinica-universidad-navarra-madrid

 Pre-arrival assistance

  • Arranging medical documentation.
  • Help in choosing the right specialist.
  • Finding the right appointment to meet the patient's needs.
  • Estimating the cost of medical treatment.
  • Processing authorisations and paperwork with international insurance companies. 
  • Support in applying for visa from the Spanish Consulate, if necessary.
cun_pamplona

 Upon arrival in Pamplona

  • Pick-up at Pamplona Airport.
  • Help with hotel selection.
  • In-person interpreter service during consultations (Russian, English).
  • Over-the-phone interpreter service (51 languages, 24-hour service).
  • Assistance in the International Patient Area.
  • Guided assistance to the required Medical Departments.
  • Special diet adapted to the patient's specificities.
  • Assistance at the Immigration Office in Pamplona for long-stay patients.
  • Assistance in changing plane and train tickets during the stay.
img-pasillo-planta-baja

 Post-appointment assistance

  • Information on the names and brands of medicines in their place of origin.
  • Provide a copy of tests or digital images.
  • Help in follow-up with physician from home country.
  • Help in organising check-ups with physician at the Clinic.
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