Our location in Madrid

The Clínica Universidad de Navarra at its Madrid location is a high-resolution, research centre characterised by its cutting-edge technological innovation and patient care in 50 different medical specialties, with a careful focus on nursing.

Silueta edificios PamplonaSilueta edificios Pamplona Need help with your trip to the Clinica?

TRAVEL ASSISTANCE
CLINICA UNIVERSIDAD DE NAVARRA

Personalized advice and assistance:

  • Management of accommodation, travel and transfer reservations.
  • Information and management of restaurant reservations.
  • Offer of tourist experiences.
  • Translation and interpretation services.
  • Care service in long-stay accommodation (cleaning, cooking, nursing, care of the sick, etc.).
  • Accompaniment of family members and resolution of serious incidents.
  • Information and support for COVID measures

The Clinica has a free assistance and welcome service for those patients and companions who visit us from other cities.

Our objective is to facilitate to the maximum, not only all logistical issues (transportation, transfers and accommodation) but also to provide you with the most comfortable experience possible during your visit to the Clinica.

Would you like our consultant to contact you?
Fill in your contact information and we will contact you in less than 24 hours.

12 min.

from Plaza Castilla

15 min.

from Atocha station

10 min.

from the airport


MARQUESADO DE SANTA MARTA STREET 1
28027 - MADRID

Bus stops at the Clinic on lines 114 and N4
Accessible from the M-40 and M-30
Metro Suanzes and Torre Arias stops are a ten-minute walk from the Clinic

Do you know how to contact the University of Navarra Clinic at any of its two locations, Pamplona and Madrid?

Did you know that we have a Call Center available 24 hours a day, all year round?

Opening hours, visits and contact

Admission Service: 7:30 a.m. to 9p.m. Monday to Friday; 9 a.m. to 7p.m. Saturday and Sunday. Floor 0, main lobby.

Outpatient consultations: 9a.m to 9p.m.

Surgery: 8:00 a.m. to 8:00 p.m. 

Emergencies: 24 h. Service telephone number: +34 91 353 19 20

Family and Patient Services

During these months of the COVID-19 pandemic, the services offered by the Clinic have been subject to change.
Please contact us if you have any questions or needs.

Patient Service

The objective of the Clinic's Patient Service is to help you solve any need, problem or incident that you may have during your stay or visit to the Clinic.

The department manages everything related to information, guidance and processing of suggestions and complaints received from patients and their families.

Imagen del icono de la consulta de Segunda Opinión. Clínica Universidad de Navarra

We will assist you in everything you need

Please contact us if you have any complaints or would like to make any suggestions to improve the service we offer.

Hours of operation: 8 a.m. to 7 p.m.

LOCATION

The Patient Attention Service of the Madrid Headquarters is located on floor 0.

The offices are located in the access corridor to the Emergency Department, behind the Admissions Department.

 Parking

The Clinic has a paid parking lot for patients and visitors, located in the Clinic's own building.

 Cafeteria

The Clinic's Cafeteria is located on the first floor.

Bright and comfortable, it offers patients, relatives and visitors a restaurant service (à la carte, menu of the day, combined dishes and special diets) and bar.

Its extensive opening hours allow visitors to have access at any time of the day, as well as to order take-out meals.

Cafeteria hours: 8 a.m. to 8 p.m.

It has a restaurant (à la carte or menu) and bar service.

 Cash Machines

On the first floor you will find a MasterCard ATM available for the convenience of patients and accompanying persons.

It is located next to the public cafeteria on Floor 0.

 Chaplaincy

The Chaplaincy is a service of human and spiritual care and administration of the Sacraments (especially Penance, the Holy Eucharist and the Anointing of the Sick) that the University of Navarra Clinic offers to the sick and those accompanying them.

If you belong to another religious denomination, the chaplains can facilitate contact with you so that you can receive spiritual care.

Our chaplains are always available to care for the sick, at any time, and periodically visit the hospital floors to talk with patients and their companions who wish to do so.

The Oratory is located on floor -1 of the Clinic.

Oratory

The Oratory is open from 6:30 am to 9 pm.

Confessions

The confessionals are usually open from 11:30 am to 2:00 pm and from 5:00 pm to 8:00 pm.

Masses

Weekdays:
7:20, 14:10

Saturdays:
19:45

Sundays and holidays:
11:00

If you need any information or assistance, you may contact the chaplain:

Fr. Vicente Aparicio

 Lockers and safe deposit boxes

The Clinic offers a free left-luggage service for patients arriving with suitcases, bags or any type of luggage. 

It is recommended not to bring valuables. If you do bring them, you may leave them for safekeeping at the Admissions Service.

Imagen del servicio de Admisión de la Clínica Universidad Navarra en Madrid

Opening hours:

Weekdays: from 10h to 14h and from 16h to 19h.

Saturdays: from 10am to 2pm 

 WiFi

You can access a Wi-fi connection from any mobile device through the AbiertaCUN network. You will be asked for a cell phone number to which you will be sent a code to complete the registration in order to use the network.

If you are hospitalized at the Clinic, when you are admitted you will be given your passwords to connect.

Technological innovation as a value proposition

We are the Spanish private centre with the largest and latest technology on the market

3T magnetic resonance

It adjusts the image study to the physical qualities of the patient and has a greater diagnostic power

Proton Therapy Unit

The particle accelerator is considered Europe’s first Hitachi synchrotron and the most modern accelerator available nowadays for proton treatment of cancer.

Hybrid operating rooms

The latest, real-time 3D image-guided surgery and diagnostic imaging technology are oriented to minimally invasive procedures

Imagen del nuevo quirófano híbrido instalado en la nueva sede en Madrid de la Clínica Universidad de Navarra

A comfortable and pleasant hospital

The services are distributed in such a way as to reduce your trips, avoid waiting, and increase your sense of well-being.
A spacious and bright hospital for the greatest comfort of the patient and their family.

Safer than ever to continue taking care of you

We update safety protocols weekly with the latest scientific evidence and the knowledge of the best international centers with which we collaborate.